Is there a way for us to experience Vee Insure’s services without a significant financial commitment?

Yes! To gain a better understanding of our organization, Vee Insure would like to offer you an opportunity to conduct a pilot study with us without any substantial investment. This pilot study will help you evaluate our products, services, performance, and quality. It is our assurance to you that we will deliver value for your organization.

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How will outsourcing our claims operations help our organization?

There are many reasons why companies outsource their business processes.

Example: In order to process paper claims, resources are needed to maintain equipment such as scanners, staff for the mailroom and technology to enable the imaging and workflow required. Outsourcing this process to Vee Insure can help you focus on your core business – your client.

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Can Vee Insure provide everything needed to run my TPA?

Vee Insure is your one stop shop for business process outsourcing solutions. We can handle the Front End Claims Process (mailroom, scan, data capture, EDI) to the Claims Administration Process (claim adjudication) to the Back End Claim Process (output distribution of EOB's and checks).

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Can Vee Insure perform complex billing like multiple formats?

Yes, the Vee Insure system provides the capability to do multiple forms of billing. One of the strongest features of our system is the ability to complete mass changes in rates or fees in the billing system.

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What percentage of auto-adjudication is possible on the Vee Insure system?

While auto-adjudication varies based on TPA process, plan complexity and benefit type, the Vee Insure system can perform extremely high output via auto-adjudication logic. Electronic PPO repricing, COB coordination and other steps enable Vee Insure customers to achieve over 70% auto-adjudication on medical plans.

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How can Vee Insure help clean up our provider database?

Vee Insure has spent years perfecting a process that significantly improves the match on providers during the data capture and claim payment process. Through a combination of third party and proprietary approaches developed at Vee Insure, a provider database cleanup process is available to customers.

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As we grow, how can we be sure our outsourcing partner can keep up and provide a high level of service?

Vee Insure’s competitive strategy is to develop deep, long-term relationships with our customers. We believe that over time we can deliver increased value beyond the scope of the initial solution by extending new processes, technologies or services into many parts of the organization. We have growth capacity in each of our production centers and look forward to growing with our customers providing the same high levels of quality and turn around time as the initial implementation.

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