Is
there a way for us to experience Vee Insure’s services without
a significant financial commitment?
Yes! To gain a better understanding of our organization, Vee Insure
would like to offer you an opportunity to conduct a pilot study
with us without any substantial investment. This pilot study will
help you evaluate our products, services, performance, and quality.
It is our assurance to you that we will deliver value for your organization.
How
will outsourcing our claims operations help our organization?
There are many reasons why companies outsource their business processes.
Example: In order to process paper claims, resources are needed
to maintain equipment such as scanners, staff for the mailroom and
technology to enable the imaging and workflow required. Outsourcing
this process to Vee Insure can help you focus on your core business
– your client.
Can
Vee Insure provide everything needed to run my TPA?
Vee Insure is your one stop shop for business process outsourcing
solutions. We can handle the Front End Claims Process (mailroom,
scan, data capture, EDI) to the Claims Administration Process (claim
adjudication) to the Back End Claim Process (output distribution
of EOB's and checks).
Can
Vee Insure perform complex billing like multiple formats?
Yes, the Vee Insure system provides the capability to do multiple
forms of billing. One of the strongest features of our system is
the ability to complete mass changes in rates or fees in the billing
system.
What
percentage of auto-adjudication is possible on the Vee Insure system?
While auto-adjudication varies based on TPA process, plan complexity
and benefit type, the Vee Insure system can perform extremely high
output via auto-adjudication logic. Electronic PPO repricing, COB
coordination and other steps enable Vee Insure customers to achieve
over 70% auto-adjudication on medical plans.
How
can Vee Insure help clean up our provider database?
Vee Insure has spent years perfecting a process that significantly
improves the match on providers during the data capture and claim
payment process. Through a combination of third party and proprietary
approaches developed at Vee Insure, a provider database cleanup
process is available to customers.
As
we grow, how can we be sure our outsourcing partner can keep up
and provide a high level of service?
Vee Insure’s competitive strategy is to develop deep, long-term
relationships with our customers. We believe that over time we can
deliver increased value beyond the scope of the initial solution
by extending new processes, technologies or services into many parts
of the organization. We have growth capacity in each of our production
centers and look forward to growing with our customers providing
the same high levels of quality and turn around time as the initial
implementation.
