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Services » TPA Services

Paper Claims Processing and Conversion:

As a TPA, you would make the right selection in choosing a competent, process oriented and most important a security focused business partner. A perfect partner would help you bring efficiencies on the claims management business process while reducing the cost to grow your business. That's why VeeInsure will be an ideal choice for outsourcing your work in India. VeeInsure guarantees high (98+ %) accuracy with assured turn around time allotted in HIPAA secured environment.

VeeInsure has rightfully earned a niche as the Top 5 emerging major Global services provider, a secure feeling our clients take refuge in and proclaim Vee as the best choice for their end-to-end processes. Vee has excellent domain knowledge in complete back office processes for TPAs and thus providing absolute solution for all of their problems and challenges.

Domain Knowledge on TPA:

VeeInsure is offering end-to-end services to its TPA clientele with its high end domain knowledge and experience of handling the TPA services. The following are the few of the niche services.

Insurance Claims Processing
PPO Repricing Services
Correspondence
EDI Integration Services
Indexing

Insurance Claims Processing:

Vee started its TPA processing operations in 2003, processing rule-based HCFA 1500 Insurance claims soon to expand to UB92, Dental, Vision, Prescription (RX) and Super Bills processing. All of these rules based processes demand a domain knowledge expertise of the Healthcare services as applicable and prescribed for US Healthcare environment. VeeInsure has a meticulously designed training programme that carries through a 5 step process of systematic training on the different versions of ADA Dental forms and rule based insurance forms processing.

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PPO Repricing / Discounting:

Outsource this manual labor intensive PPO Repricing process to VeeInsure!
VeeInsure offers several options for your repricing needs:

  • VeeInsure can manually reprice these claims for you. Whether your repricing department uses the PPO's web-site, custom application or spreadsheet fee schedules supplied by the PPO.
  • VeeInsure can verify reasons of kickout claims from auto repriced system and update the changes as per requirements for reprice claim.
  • VeeInsure can route claims that originated as paper forms or electronic claims to the appropriate PPO. The PPO reprices the claim and either sends the claim directly to the payer or back to VeeInsure for further processing.
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Correspondences:

When the claims get pended due to insufficient information for claims payment, lot of correspondence in form of attachments, letters, etc. are transferred between the TPA and the Enrollee. This process is called as Pends/Correspondence Indexing. With VeeInsure handling the Pends Process the duration for Pended claims payment has improved.

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EDI - to - Image Conversion:

Claim processors and auditors know that it is very difficult adjudicate an EDI claim as they are a bunch of numbers. VeeInsure has custom built software which converts an EDI (837) or ECSIF (Electronic Claims Submission Input Format) into a HCFA/UB image. This image is then fed to our adjudicators who can better visualize and relate to the claim better. This process improved the accuracy of claims payment by over 5%.

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Indexing:

VeeInsure provides customized services for various TPA clients. Multiple indexing processes are handled, where a database is created and sent as output as per the clients' requirement with regard to the format of the database (ECSIF, xls, .csv, .mdb, .ald, x12 N837, etc.). VeeInsure also provides archival of this indexed data, along with the original claim image as per clients' retention strategy. A few of our indexing processes are as follows:

  • Pends
  • Faxes
  • COBRA
  • W9
  • Eligibility
  • Flex (FSA) Expenses
  • Flex (FSA) Contribution
  • Banking info
  • Miscellaneous Paper Mail
  • Correspondence
  • Examiner


Try the VeeInsure experience.!! Its worth it. Please call us on 1-312-373-9346 or email at

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